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BayStar Import / Export Group, Inc. unites product and service companies which embody a fundamental philosophy of delivering top quality solutions for their clients at a fair market price. While we strive to meet competitive value targets, it is the service we provide which sets us apart from the competition. We insist that all member companies and their employees embrace a customer service credo second to none. For our Import / Export Channel Distribution Partners, we have the ability to leverage the Affiliate operations of Momentum Network, Inc. across North America. Contact us to learn more about our professional sales force of "feet on the street" in major metropolitan markets. 'Building Your Top Line' is not just a tag line, it is a way of life. Our rapid communications and detailed follow-up techniques are not practiced by accident. We train all employees in the art of:
Often, the difference in success and failure in a business transaction is speed and accurate execution. All customer representatives and managers with operational responsibility publish their cell phone numbers on their business cards and strive to answer inbound calls. While "multitasking" requires that they sometimes have to call you back, you will find all BayStar personnel understand the value of "Always-On Cell Communications". Even when we sleep, our phone lines are forwarded to a night call operator who can track us down in case of a service emergency. As your relationship with a BayStar company grows, you will come to value the detailed follow-up e:mail communications employed by every service representative. We verify the accuracy of communications and promptly respond to telephone change order requests with a verification e:mail to insure we are on track with your requirements.
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